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Mail for Windows 10 Setup

Windows 10 Mail is the default, built-in mail app for Windows 10.  While Microsoft's instructions about getting Mail and Calendar set up may be of general help, here are details for setting up your Google Apps account here.
 
 

Setting Up the First Account

Note:  Following the following steps will configure the Google account to use IMAP.  For a discussion about IMAP (and POP3), click here.  Though POP3 is not recommended except in cases where the Internet connection is very unstable, slow or expensive. we do provide instructions on how to configure the Mail app for POP3.

1.  Start the Mail app

2.  Select "Get Started"

3.  Select "Add account"

 

4.  Select "Google"

A relatively small browser window will open asking for the email address.  Click Next.  Then you will be prompted to enter the account password.  Click Next.
 
Another browser page will display asking permissions to access various parts of the Google account.  Scroll to the bottom and click "Allow".
 
The browser page will close and the Mail app will prompt you for your display name.
 
 
5.  Enter your name and select "Sign in"  A final setup page will display.
 
 
 
6.  You will be returned to the initial Mail app screen.
 
 
 
7.  Select "Ready to go".
 
 
 
All done!

Adding a second account

Note:  Following the following steps will configure the Google account to use IMAP.  For a discussion about IMAP (and POP3), click here.  Though POP3 is not recommended except in cases where the Internet connection is very unstable, slow or expensive. we do provide instructions on how to configure the Mail app for POP3.
 
1.  There are two ways to begin the process but otherwise the steps are very similar to the "first time" process described above.  The first step is to get to the "Add account" option:
  • Click "Accounts" in the left panel  OR
  • Click the Gearbox located in the corner of the left panel.  In the Settings panel that displays, select "Manage Accounts"
 
 
 
2.  Select "Add account"
 
3.  Follow the same instructions under "Setting Up the First Account" beginning at Step 3.

Changing an account's frequency of synchronizing

Problem

You may have just set up an account in Mail but are noticing over the first few days that the mail client is no checking and downloading new emails from the online account as often as you'd like.  Often you want to see the email in Mail as soon as you can.
Resolution
Microsoft sets the "Download new email" setting to "based on my usage" (or sometimes some other not-often-enough setting).  If you want the email downloaded ASAP...
  1. Right click the account and select "Account settings"
  2. Select "Options for syncing email, contacts, and calendar".  A window will show the account's sync settings.
  3. Change "Download new email" to "as items arrive"
  4. Click Done.

Verifying an account's server settings

Warning:  Changing the "protocol" (connection type) from IMAP to POP3 or visa versa in server settings is not recommended or supported by SIL Google Admin.  Please contact us for instructions and help if this is what you desire to do.
 
1.  Right click the account and select "Account settings"
 
 
Select "Options for syncing email, contacts, and calendar".  A window will show the account's sync settings.
 
 
2.  If necessary, scroll to the bottom of the list.  Select "Contacts (CardDAV) and Calendar (CalDAV) server settings"
 
 
Warning:  The Mail app should have set these server settings correctly.  Do NOT make any changes unless directed by someone in your organization's IT team or by SIL Google Admin.
 
Note:  In the above image, the settings for a POP3 connection (not recommended) would be very similar. In the case of POP3, the incoming server parameter would be "pop.gmail.com:995" rather than "imap.gmail.com:993:1" and the outgoing server value would simply be "smtp.gmail.com:465".

Adding an account using a POP3 connection

Note:  POP3 is not recommended except in cases where the Internet connection is very unstable, slow or expensive. we do provide instructions on how to configure the Mail app for POP3.  For a discussion about IMAP (and POP3), click here.  

Note:  There are special considerations that must be considered when using a POP3 connection.  Some examples: 

  • Google will place all junk email in the online Spam folder and automatically purge anything in that folder after 30 days.  You must either log in before then and ensure that nothing is in the Soam folder that is really good email OR create a filter (rule) that forces all email (incluidng spam) into the Inbox, to be downloaded to Mail.
  • When accessing the POP3 account from more than one email client, you should probably be using Google's "recent" mode.
Note:  Because the steps below do not take advantage of Mail's "smart" (automatic) setup, you will need to first turn on your account's "Allow less secure apps" setting.

1.  From the "Add Account" window, select "Advanced setup" 


Note: Even though selecting "Other account" seems to be an option, do not choose it.

2.  Select "Internet email"

3.  Complete the "Internet email account" settings page as displayed, scrolling down as necessary, though with your account information.  Then select "Sign in".


4.  All done.

The POP3 account will appear in the left panel.  You can click the "Sync" icon above the Inbox (middle) panel.

Where is Microsoft's help for Mail and Calendar apps for Windows 10?