This procedure works for all accounts in the SIL instance and for @wycliffe.org accounts for field-assigned members. If you are assigned to Wycliffe USA or to a Wycliffe Alliance organization, contact that organization’s Google Apps mail administrator.
For steps to set up and use this tool, watch our Password Recovery video (12 minutes)
Get written instructions for setting up alternate contact information for your account (also demonstrated in the video).
If you are already locked out of your account and had not previously set up alternate contact information, contact firstname.lastname@example.org